Claims Resolution Specialist
Company: Liberty Mutual Insurance
Location: Chandler
Posted on: October 23, 2024
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Job Description:
Schedule: Full-Time Salary Range: USD $65600.00 - $103100.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Manages, investigates and resolves claims and assists
in providing prompt and quality service to policyholders for mild
to moderate severity and/or complexity claims. Training is a
critical component to your success and that success starts with
reliable attendance. Attendance and active engagement during
training is mandatory. **This position is available at a grade
12-13 based on experience.** **This position requires a candidate
to be within 50 miles of the Chandler, AZ office location and to
meet in-office requirements of the role.** Responsibilities:
Manages, investigates, and resolves claims. Investigates and
evaluates coverage, liability, damages, and settles claims within
prescribed authority levels. Identifies potential suspicious claims
and refers to SIU and identifies opportunities for third party
subrogation. Communicates with policyholders, witnesses, and
claimants in order to gather information regarding claims, refers
tasks to auxiliary resources as necessary, and advise as to proper
course of action. Responds to various written and telephone
inquiries including status reports. Ensures adequacy of reserves.
Accountable for security of financial processing of claims, as well
as security information contained in claims files. Updates files
and provides comprehensive reports as required. Responsible for
managing the practices and billing activities of outside and
in-house counsel. Actively handles litigated cases throughout the
process, working closely with Defense Counsel and local management
on status. Pro-actively being involved with Defense Counsel in
Expert Selections, Depositions, Pre-Trial Meetings, Conferences,
Pre-Trial Calls, etc. Qualifications Strong written and oral
communications skills required. Good interpersonal, analytical,
investigative, and negotiation skills required. Customer service
experience preferred. Demonstrated competency of legal liability,
general insurance policy coverage and State Tort Law. The
capabilities, skills and knowledge required is normally acquired
through a Bachelor's degree or equivalent experience and at least
4-5 years of Casualty claims handling experience with litigation
experience preferred Ability to obtain proper licensing as
required. About Us At Liberty Mutual, our purpose is to help people
embrace today and confidently pursue tomorrow. That's why we
provide an environment focused on openness, inclusion, trust and
respect. Here, you'll discover our expansive range of roles, and a
workplace where we aim to help turn your passion into a rewarding
profession. Liberty Mutual has proudly been recognized as a "Great
Place to Work" by Great Place to Work US for the past several
years. We were also selected as one of the "100 Best Places to Work
in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many
years running, we have been named by Forbes as one of America's
Best Employers for Women and one of America's Best Employers for
New Graduates as well as one of America's Best Employers for
Diversity. We value your hard work, integrity and commitment to
make things better, and we put people first by offering you
benefits that support your life and well-being. Liberty Mutual is
an equal opportunity employer. We will not tolerate discrimination
on the basis of race, color, national origin, sex, sexual
orientation, gender identity, religion, age, disability, veteran's
status, pregnancy, genetic information or on any basis prohibited
by federal, state or local law. Fair Chance Notices California San
Francisco Los Angeles Philadelphia Employment Type: Full Time
Keywords: Liberty Mutual Insurance, Tucson , Claims Resolution Specialist, Other , Chandler, Arizona
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